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Why Trucking Companies Should Make Their Complaints Against Freight Brokers Public

Public Freight Broker Complaint

As a trucking company, you work hard to transport goods across the country and ensure timely deliveries. However, sometimes you may encounter dishonest freight brokers who refuse to pay you for your services. In such cases, making your complaint public on platforms like Freight Broker becomes crucial. Here's why:

Public Complaint: The First Step to Action

A public complaint serves as the initial step towards holding a freight broker accountable for non-payment. By sharing your experience on Freight Broker, you alert other trucking companies and the industry about the broker's fraudulent practices. This awareness can prompt other carriers who may have faced similar issues to come forward and share their stories.

Public Evidence for Non-Payment

When you file a public complaint, you provide documented evidence of the non-payment. This evidence includes details like the date, amount owed, services rendered, and communication with the freight broker. This documentation serves as crucial proof during any legal proceedings against the broker.

Litigation Support

If you choose to pursue legal action against the freight broker, your public complaint on Freight Broker strengthens your case. The platform acts as a third-party witness, validating your claims and providing a public record of the issue.

Shifting the Evidence Burden

A public complaint can also influence the burden of proof in a legal battle. By making your complaint public, you shift the onus onto the freight broker to prove otherwise. This can be especially helpful when dealing with brokers who are known for denying claims or engaging in delaying tactics.

Public Attention and Deterrence

Public awareness plays a significant role in deterring other freight brokers from engaging in similar fraudulent practices. When trucking companies come forward with their experiences, it shines a light on the issue and holds bad actors accountable. This transparency can help prevent other carriers from falling victim to similar scams.

Empowering the Trucking Community

By sharing your complaint publicly, you contribute to a stronger and more united trucking community. This collective action empowers other carriers to stand up for their rights and demand fair treatment from freight brokers. Additionally, it promotes a culture of transparency and accountability within the industry.

Making Informed Decisions

Trucking companies can leverage the information available on Freight Broker to make informed decisions about who they work with. By reading complaints against specific brokers, they can identify potential risks and avoid doing business with bad actors. This can help them protect their finances and ensure they receive fair compensation for their services.


Making public complaints against non-paying freight brokers is crucial to holding them accountable and protecting the trucking community. By utilizing platforms like Freight Broker, trucking companies can share their experiences, gather evidence, and seek support in their fight for fair compensation. This collective effort can ultimately contribute to a more ethical and transparent freight brokerage industry.

Additional Freight Broker Complaint Resources:

Remember, you are not alone in this fight. By standing together and making your voices heard, trucking companies can create a positive change in the industry.

Freight Broker Complaint 

How To File A Freight Broker Complaint

The #1 Solution For Carriers To Protect What They Deserve

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